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Stakeholder Management

Stakeholder Management

Course Overview:

The Stakeholder Management course will equip delegates with the tools and knowledge needed to identify, analyse, classify, and manage project stakeholders. The main objective of this course is to improve the ability of project team members to manage project stakeholders and achieve project success.

Stakeholder Management is the process of managing the needs and expectations of anyone who has an interest in a project or will be affected by the project. Most project managers will agree that stakeholders are a major risk on projects and projects are often delayed as a result of poor stakeholder management. Structured stakeholder management is often neglected on projects and very few projects have pro-active stakeholder management plans.

This course builds on basic stakeholder management principles and adds a number of unique and advanced tools and techniques to the project team’s toolbox. In this course delegates will develop a complete understanding of the project’s stakeholders and their effect on the project.

Course Format:

The course uses a case study approach and delegates must complete three in-class assignments based on a case study.

Course Duration:

This course is 1 day (08:30 to 16:30).

Course Benefits:

This course provides delegates with practical examples of stakeholder management. It also provides them with an in depth look at the Stakeholder section of the Project Management Institute’s (PMI)® A Guide to the Project Management Body of Knowledge (PMBOK® Guide).

Course Syllabus:

This course covers the following topics:

  • Stakeholder management maturity in organizations
  • The stakeholder management process
  • Classification of stakeholders
  • Stakeholder management plan development

Who should attend this course?

  • Project Managers
  • Programme Managers
  • Portfolio Managers
  • Project Team Members
  • Project Team Leaders
  • Business Analysts
  • Managers who want to improve their project stakeholder management skills

Training Quality Assurance:

ProjectLink has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). This course carries 7 PDU’s for PMI® certification holders.

Physical Address

  • 243 Willem Botha Street
  • Wierda Park
  • Centurion

Postal Address

  • PO Box 52810
  • Wierda Park
  • South Africa
  • 0149

Contact us

  • Phone: +27 (0) 12 660 0010
  • Fax: +27 (0) 12 660 0190
  • Email: sales@projectlink.co.za