The Change Manager is responsible for using a systematic approach to manage the transitions of individuals, teams and organisations from a current state to a desired future state brought about by a project.
The change manager should assist the project team to integrate change management actions into their project plans to increase employee's adoption and usage, which will ensure that the project's objectives are met on time and within budget.
Apply a structured methodology and lead change management activities
Support communication efforts
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Support organizational design and definition of roles and responsibilities
Integrate change management activities into project plan
Define and measure success metrics and monitor change progress
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