Change Manager
The Change Manager is responsible for using a systematic approach to manage the transitions of individuals, teams and organisations from a current state to a desired future state brought about by a project. The change manager should assist the project team to integrate change management actions into their project plans to increase employee’s adoption and usage, which will ensure that the project’s objectives are met on time and within budget.
Key Functions
Apply a structured methodology and lead change management activities
Support communication efforts
Assess the change impact
Support training efforts
Complete change management assessments
Identify, analyze and prepare risk mitigation tactics
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Coordinate efforts with other specialists
Integrate change management activities into project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Support change management at the organizational level
Manage the change portfolio
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